GUR Sewing Superstore Reviews
GUR Sewing Superstore has an overall rating of 4.9 based on 99 reviews. Customer feedback on GUR Sewing Superstore is mixed: GUR Sewing Superstore reviewers highlight positive aspects like wide selection of machines, competitive pricing, helpful customer service, easy-to-navigate website, which strongly appeal to sewing enthusiasts, hobbyists, professional seamstresses, beginners looking for guidance. However, GUR Sewing Superstore is often criticized for its limited warranty options, occasional shipping delays, lack of in-depth product reviews, customer service response time.
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All GUR Sewing Superstore Reviews (99)
ticklishcat264
February 16, 2023
"Placed my order at 4pm, got it by 10:30 next day..."
I placed my order at 4pm and it showed up by 10:30 the next morning (thankfully, my husband was out walking the dog :) ). I bought a Brother Sewing Machine from GUR that came in a damaged box, which meant I snagged a sweet deal. This let me upgrade to a better model than I initially planned to replace my unfixable Workshop machine. It's lighter than my previous Brother, which is a plus, and it has almost all the features like a thread cutter that my bigger home quilting machine has. Plus, I can still use all the feet, bobbins, and whatnot. Happy sewing, happy customer!
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gonzalesloriann11
February 09, 2023
"Navigating the site was a breeze..."
Getting around the website was super simple, and the entire process from placing my order to receiving it was just fantastic.
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SylviaJordan
February 09, 2023
"Exactly what I was looking for, and fast delivery!"
I found the exact foot I required for my Janome, which helped me add piping to the headboard cushions for my daughter. The price was quite fair, and the shipping was quick, allowing me to wrap up the project just in time for Christmas.
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KayBates
February 09, 2023
"Excellent service and great quality!"
Outstanding service and high-quality sewing machine. It's super user-friendly, and I really enjoy all the various stitches.
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KatrinaBurns
February 09, 2023
"Absolutely thrilled with my new Janome sewing machine! ❤️"
I’m super happy with my new sewing machine! The site made it easy to check out different models, and it laid out exactly what came in the package. I snagged the best deal online. When I reached out to verify my order, the folks on the phone were really nice, and the machine showed up right on time.
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BrandiePatterson
February 01, 2023
"Ordered a Janome HD2200 over the phone..."
I called to order a Janome HD2200 on Friday, and I'm happy to report it showed up Saturday afternoon. The guy I chatted with was super helpful too.
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crazygoose581
February 01, 2023
"Awesome company to work with"
Awesome company to work with, super helpful and quick to respond. They let me modify my order once I figured out that the first machine wasn’t what my wife liked. Great communication, no issues whatsoever.
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tinybutterfly337
January 27, 2023
"Super satisfied with the service"
Super satisfied with the service. I decided to get an extension table for my Brother machine. It showed up in no time. Definitely gonna use this place again. Thanks a bunch!
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ChadWarren
January 27, 2023
"Encounter with my Necchi machine..."
I ran into an issue with my Necchi nc-102D, but after reaching out to Mr. Palmer the following day, everything was resolved. The communication was top-notch and the service was fantastic. I'm a very satisfied customer and I’ll definitely be spreading the word about GUR sewing machines company—5-star service all the way! xx
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GabriellaFoster
January 27, 2023
"Awesome machine"
I received my overlocker just two days post-order, and it runs like a dream. The thread chart with its color codes is really handy, and the instruction manual breaks down every component of the machine in detail.
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Trixielucey
January 27, 2023
"Thrilled with my new machine arrival!"
I was super happy when my new machine showed up just in time for Christmas. Really satisfied with the service, and the machine itself is great. I’d totally recommend it!
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yellowpeacock727
January 27, 2023
"EXCELLENT CUSTOMER SUPPORT!"
Fantastic assistance from the beginning to the end. I placed my order on December 23, 2022, and got it around the 29th of the same month. I definitely recommend GUR sewing!
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ErnestClark
January 27, 2023
"Fantastic Experience!"
Superb service with awesome communication all the way. The product showed up sooner than I thought it would (it was a pre-order). I'd definitely suggest this and would use it again, thanks a bunch!
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Darryl.Williamson
December 29, 2022
"Incredible service experience"
Incredible service experience. I shot them an email during the Christmas break and got a reply the same day. (Didn’t think I’d hear back so quick). They shipped my machine, and I got it in just 2 days after buying. Awesome!
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Kurt.Hopkins
December 16, 2022
"Great deal on my iron!"
I found my iron at a really good price. It caught me off guard to spot it available in the UK since I had only come across it on American YouTube. The delivery was super fast after I placed my order.
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